Issue ID | 601687 |
Internal NHTSA # | 10167681 |
Manufacurer | LOTUS CARS LTD |
Brand | LOTUS |
Model | EXIZE |
Model Year | 2006 |
File date | 17/05/06 |
Component | EXTERIOR LIGHTING:HEADLIGHTS |
Product type code | VEHICLE |
Description of the problem | This was after only about 2-3 weeks of ownership... I noticed after a detail on my car that the headlight housing had some scratches on it. Lotus already had a problem with their headlight lens causing burn marks on the black interior black housing because of sunlight reflecting off and burning the housing. Lotus did not do a recall, but added a fix called the embellisher ring that basically just covers the burned gouges a little if it wasn't too bad and prevents the sunlight to reflect as much. I have done my own investigation and know of at least 37 cases not included every single new car on the local lotus dealerships lot including elise/exizes. The scratches were unique to each car. I have pictures of my car and every car at the dealership, brand new with this factory defect. Dealership, after being denied by lotus to replace them, offered to switch mine out with another car on the lot. This is how i ended up finding the other cars with the same problem. Even an exize straight off the delivery truck. I contacted lotus myself and they called me back. They told me they can't do anything about the headlights, well, their reasoning was... They're just not that good of quality... What the heck is that? So i have been denied replacement headlights that don't have cosmetic defects from the factory, and i feel sorry for all the future owners of the cars on that dealerships lot. *jb |
Vehicle Mileage at Failure | 0 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | IRVING, TX |
VIN pattern | SCCPC11106HXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 09/05/06 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | RWD |
Transmission type | MAN |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | OVERSEAS MOTORS JAGUAR |
Dealer's telephone number | 2143509171 |
Dealer's city | DALLAS |
Dealer's state code | TX |
Dealer's ZIP code | 75220 |