Issue ID | 993019 |
Internal NHTSA # | 10523425 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | LEXUS |
Model | RX350 |
Model Year | 2010 |
File date | 05/07/13 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Turning into a parking spot at a very slow rate of speed due to the congested nature of the shopping center. Pulled in with foot on the brake and started to put vehicle into park when the engine revved and the car accelerated very quickly over the curb and into the wall of the shopping center. I felt no control over the vehicle. Only issue with car since purchase were the brakes had to be resurfaced shortly after we got it. Witnesses in the car behind me waiting for me to park also stated that they were shocked to see the car launch forward as they saw that i was near a dead stop. Damage to front end but able to get car back home. Contacted park place lexus in plano tx and service representative stated they would to it to the dealership for investigation. 30 mins after two truck left, sales person calls to tell me that they should not have towed it and he had specific instructions from lexus corp not to work on or open a repair ticket on a care reporting unintentional acceleration. I needed to call the main 800 number. Now have to get car back to house at my expense so the lexus paid "independent investigator" can come look at the vehicle in 3-5 days. Mortified at the thought this could have killed someone walking along the sidewalk. Too many reports of this issue during parking events. Something needs to be done. Lexus has the opp to do the right thing... Let's see if they stand behind their vehicles. One or two instances is driver error.... Not enough to force toyota to settle for billions rather than face a jury. Just saying... If i had any doubt about whether i hit the accelerator instead of the brake i wouldn't take the time to report this to a gov agency. |
Vehicle Mileage at Failure | 48500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALLEN, TX |
VIN pattern | 2T2ZK1BA3ACXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/06/23 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |