Issue ID | 725191 |
Internal NHTSA # | 10269883 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | LEXUS |
Model | RX350 |
Model Year | 2007 |
File date | 25/05/09 |
Component | VISIBILITY |
Product type code | VEHICLE |
Description of the problem | I have a lexus 2007 model rx 350. When driving with the windows up and with the hvac set on recirculation, there will be a pronounced smell of sulfur dioxide within the cabin. This smell can occur when we are driving alone on a highway with no other cars within 20 miles. When i complain to the dealer, all i get is a printout with the official lexus position that the sulfur dioxide smell emanating from the tailpipe is normal. Of course that is normal, it is coming from the catalytic converter. What is not normal is that it is penetrating the cabin with all of the windows up. If sulfur dioxide is coming into the aft air ventilation ports, so is carbon monoxide. The dealer refuses to investigate this problem or to escalate the issue up to the manufacturer, toyota, for investigation and correction. According to the service advisors, they are receiving this complaint from a large number of owners, but no one in the dealer's or the manufacturer's organization have grasped the significance of the issue. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MESA, AZ |
VIN pattern | 2T2HK31U17CXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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