Issue ID | 1042220 |
Internal NHTSA # | 10566016 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | RX 350 |
Model Year | 2013 |
File date | 15/01/14 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | My new 2013 lexus rx-350 makes a significant audible "clunking" sound from the rear of the vehicle when the vehicle comes to a firm stop at either low or high speeds. This clunking sound occurs with every stop from just a few miles an hour to faster speeds. Lexus of las vegas maintenance personnel have looked at the car and confirm the "clunking" sound is frame/suspension related and is not a loose spare tire or other issue. They indicate it is not a safety issue and there is no fix as it is a peculiarity/defect with all 2013 lexus rx-350 cars. I personally drove another 2013 lexus rx-350 at the dealership which make the same clunking sound from the rear of the vehicle. The repeated "clunking sound" is is definitely a vehicle defect in my 2013 lexus rx-350. I am not a safety engineer nor were any of the lexus representatives who looked at the car and the "clunking" sound issue. I am concerned that this is a significant safety issue. From a mental state of mind standpoint, the repeated "clunking" sound when stopping is a major attention distraction and represents a safety issue for me given it's intensity and constant repeatability. My 2013 lexus rx-350 can be made available for your inspection. Request you research the root cause of the repeated "clunking" sound in the 2013 lexus rx-350 series of vehicles, and my vehicle, and determine if it is a safety issue for me and others who own 2013 lexus rx-350 vehicles. |
Vehicle Mileage at Failure | 4100 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WASILLA, AK |
VIN pattern | 2T2BK1BA0DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 05/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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