Issue ID | 1661374 |
Internal NHTSA # | 11324794 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | NX |
Model Year | 2019 |
File date | 12/05/20 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | On six occasions in the last two weeks, when accelerating from a full stop at stop lights on city streets, when i press the gas pedal, the car doesn't accelerate. It rolls very slowly at 3/4 mph for about 10 seconds. I keep the gas pedal pressed and eventually the car accelerates. This does not happen every time i drive the car and sometimes it happens twice in a row and sometimes it happens once while i am out driving. On may 15, i took it to the lexus dealership where i purchased it and was told they can only fix it if they are able to duplicate it and they where unable to duplicate it.. I was instructed to bring the car back when it happens again. The first time this occurred was in march but i did not write down the day. I thought that it happened because i was not paying attention when the light changed. It also occurred on april 23, may 7 and may 12. I called lexus on may 7 and was told that i am not driving the car enough and that a lot of customers are reporting the same problem because of the nationwide stay at home orders. I was instructed to drive it at least 20 miles a week on the highway and the problem would go away. On may 11, i drove it 60 miles on the highway along with some street driving and it did not happen. On may 12, i drove 60 miles on the highway along with going to the grocery store and it happened twice at two stop lights on the way home from the grocery store. Furthermore, i received a notification that my car was initially part of the toyota/lexus fuel pump recall but subsequently received a letter last week (week of may 11 2020) that after further review, it is no longer part of the recall. |
Vehicle Mileage at Failure | 5800 |
Number of Occurences | 6 |
Source of the issue | NHTSA WEB SITE |
City and State | ASHBURN, VA |
VIN pattern | JTJBARBZ8K2XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |