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2012 Lexus IS Air Bags Problems, Complaints and Defects

Issue ID	1656822
Internal NHTSA #	11321415
Manufacurer	Toyota Motor Corporation
Brand	LEXUS
Model	IS
Model Year	2012
File date	20/06/19
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	Hi , my first name is [xxx] last name is [xxx] ,my mailing address is [xxx]. I has a lexus is 250 2012 , 86000 mile last 10 month ago my car has a recall mail replacement air bag from lexus,but my car was in a good condition every thing is function good with no any problem, but after i took my car to the lexus of towson location 1040 york rd , towson, md 21204 . After they replacement my car air bag . My car was went on a warning light note that air bag off ,so it means air bag not working properly ,but before that my car has non of the light problem everything is good. I call the lexus of townson. Told them my car was a warning light after the recall replacement air bag, they told me that i has to paid for 300. 00$ for diagnostic and adding labor and more to fix for the air bag warning light. So after my cousin told me driving with air bag warning light on could be danger, because any time has accident the vehicle air bag may not project the passage ,so i schedule appointment i told them my car issue after they recall air bag replacement . I told them the dealer has to respond for this. At the final i takes my car home because they asked for 300. 00$ diagnostic and adding over thousand for labor and more . Because i always busy for my family i has to takes my mom to check up her high blood pressure and other thing every week. So i contract the lexus headquarter they told me the same thing, i keep contract them and today i call them and known that they close my case , but i never receiver any email that my case was close. I need my air bag light off warning light get fix . And thank for reading this .. I hope the dealer will fix my car air bag warning light for the passage side to get fix thank and stay safe ... Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	JOPPA, MD
VIN pattern	JTHCF5C22C5XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	12/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	THE LEXUS OF TOWSON
Dealer's telephone number
Dealer's city	TOWSON
Dealer's state code	MD
Dealer's ZIP code	21204

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1G6DV57V590108356 WAUTAARX998005214 W1Y4EDHYXNT114982 VR3UDYHZSMJ567912 1GTN29E02DZ375712 1FA6P0H7XG5106210 2FMDK36C57BB56506 1ZVBP8CF3B5TT8288 5TDHY5B11MS187251 2GCEK13T641428158 1FMCU9G94DUA13984 JHMGD38703S208105

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2012 Lexus IS Air Bags Problems, Complaints and Defects, Recalls and Failures

2012 Lexus IS Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?