Issue ID | 1667928 |
Internal NHTSA # | 11329446 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | IS |
Model Year | 2009 |
File date | 03/02/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The infotainment display system is not working and the screen is completely black and unresponsive. This system controls not just the maps and radio which are obviously not critical, but the air conditioner, the heat and the defroster. Subsequently, during a recent rain storm, i was unable to get my windows clear as their is no other way to use the defroster except through this touchscreen interface that has topped working. I recently went on the lexus owners club forum and found countless people complaining of the same issue. Please see that attached picture that demonstrates what i'm referring to. Thank-you. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | OWINGS MILLS, MD |
VIN pattern | JTHCK262395XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |