Issue ID | 1131667 |
Internal NHTSA # | 10655048 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | IS |
Model Year | 2008 |
File date | 30/05/14 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I have a beautiful lexus is 250 crimson in color that i bought back in feb 2012. The dashboard has been completely mutilated.. It is not a good feeling to know how hard you worked your tail off to be 24 years old and be able to afford the car of your dreams, and now just because it is out in the sun, the dashboard melts. Sure wish i would have known this information when i bought the car. It was not damaged at that point. It looks terrible and it is impossible to clean it without making scratches all over it.. I spent a good deal of money for my car, a car that is suppose to be a luxury model, and yet a car that cost much less and is not luxury looks so much nicer. Everything sticks to it! Hair, dust, anything... Lexus has plenty of money to fix the product that they made. It is a defect in their product, so they need to do the right thing and take responsibility for it. You would think, after the first few complaints over 10 years ago, that they would have stopped using whatever material it is that has been melting. But no they kept using it and were intentionally screwing over many lexus owners. And they encourage us to pay the money it takes to fix their problem just for them to make more money. If i were to get in a car wreck from the front, my dashboard would completely and easily be crushed. It actually bends at the point where my speedometer's dashboard rim is. Really? Do they think this is safe and "luxury"??????? I guarantee that if someone that had this problem were to get in a car wreck and get even remotely injured, there would be a lawsuit. Just not safe.... Please do the right thing. |
Vehicle Mileage at Failure | 63000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PLEASANT GROVE, AL |
VIN pattern | JTHBK262685XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 22/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |