Issue ID | 1054754 |
Internal NHTSA # | 10577572 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | IS |
Model Year | 2007 |
File date | 01/03/13 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Black dashboard and inside door panels are melting on my 2007 lexus is 250. While driving, the sun will glare off of the melting dashboard compromising viability to the driver. If you touch the dashboard, an imprint is left. Valet services are unable to place tickets, or any other material for that matter, on the dashboard because it will stick to the dashboard and leave residue. The same material is used for the door panels. As you open the car door from the inside of the vehicle, the black material gets caught under male and female fingernails, gouging the material. I believe this is a manufacturing defect. This is not a result of owner neglect. On a side note; this vehicle has lived in many environments - colorado (dry climate), texas (dry climate), and florida (moist and warm climate). Lexus customer service has been contacted and does not take responsibility for the defect. If i want it fixed, lexus states that it is my financial responsibility to replace. If cosmetics and quality are not important to lexus, safety should be! |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PORT ST LUCIE, FL |
VIN pattern | JTHBK262472XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 16/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |