Issue ID | 1702462 |
Internal NHTSA # | 11373449 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | IS |
Model Year | 2007 |
File date | 03/06/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My 2007 lexus is350 thats under 100k miles has the sticky dashboard and door panels problem and the glare from the sun reflects off the dashboard and into the windshield which is causing me a hard time seeing. I even bought a dash cover mat for my car but it just falls of because none of the tape would stick to the dashboard. Also on top of the dashboard by the windshield, it started warping/ little bit of the dashboard sticking out. I know lexus had a customer support program for the dashboard but mine ended in 2017 and the previous owner never got the recall done. Recently, lexus started a zlz program for other models thats barely affected and i just don't get why they didn't extend the warranty program for the is models from years 2006-2008 since these years are the most effected. All i want is to get my dashboard and door panels replaced and i definitely know other people with the same problem as me wants to get it replaced as well. Lexus needs to extend the customer program again for the people who never got it replaced. I feel that i shouldn't pay for something i didn't cause. The manufacture made the defective part and they should be the ones replacing it if the vehicle is effected. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GRASS VALLEY, CA |
VIN pattern | JTHBE262272XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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