Issue ID | 1599280 |
Internal NHTSA # | 11254260 |
Manufacurer | Toyota Motor Corporation |
Brand | LEXUS |
Model | IS |
Model Year | 2007 |
File date | 01/01/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | The dashboard of my 2007 lexus is 350 is melting. Not only is it very sticky, it causes a dangerous glare on sunny days depending on the direction i am driving. I have to adjust my body to lean to one side or the other or up and down to see around the glare. It is dangerous whether the car is in motion or not. The claim is denied by insurance specifying wear and tear and lexus per there being no recall and the program they temporarily implemented around 2014 for replacements has since ended as of may 2017 (shortly before i noticed the dash was melting and not dirty). Estimated cost of repair from lexus as of 9/9/19 is $1,950. This doesn't include fixing the side door handles that have deteriorated as well. I have video as well as the pictures attached. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ANNAPOLIS, MD |
VIN pattern | JTHBE262672XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 07/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
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Type of child seat code | |
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