2002 Lexus IS Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider ✅ of a detailed information on complaints, defects and recalls for Lexus IS 2002 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Lexus IS 2002 unknown or other and complaints other owners have filed.
Enter valid VIN number:

2002 Lexus IS Unknown Or Other Problems, Complaints and Defects

 Issue ID1062465
 Internal NHTSA #10586059
 ManufacurerToyota Motor Corporation
 Model Year2002
 File date01/12/03
Product type codeVEHICLE
 Description of the problemShortly after i purchased my new car (lexus is300 2002), the dashboard, cover to air bag (on dash) and console began to melt/soften and become sticky. When i first reported to lexus, they did not do anything. After a while, i continued to complain and they replaced the cover panel on dash to the air bag but not the entire dashboard/console. In all the years of service at lexus of palm beach, they never offered to repair, even though this did not seem right. After hearing recent story on wptv news (consumer watchdog, [xxx] ), i have now learned that i am not alone and there are countless stories similar to mine. Http://www. Wptv. Com/money/consumer/sticky-shiny-safety-issue-drivers-complain-of-sun-glare-from-melting-dashboards because my car is not under warranty anymore, lexus is still dismissive ---- but i do have record of this issue for years (including when they replaced the air bag dash cover, under warranty, several years ago). I just received email response today from lexus of palm beach, parts manager, [xxx] as follows: "thank you for your email inquiry. I understand your concern and as of right now lexus hasn't come out with anything for your matter. If anything does arise, seeing you purchased your vehicle new, all your information is in the data base and you will be contacted first. I wish i had an answer for you right now but we haven't heard anything yet." given that i had reported this issue while car was previously under warranty (and that lexus had acknowledged issue and replaced portion), i feel that lexus should honor this product and replace the defective dashboard and console at their expense, for both parts and labor. Hope you can help me to resolve this matter, thank you very much! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure0
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWELLINGTON, FL
VIN pattern JTHBD192820XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase09/07/20
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
Please notice that we do not take responsibility for inaccurate or incomplete results.

VIN Lookup | Car specs and features | Car problems and recalls | Contact Us | License Plate Lookup | VIN decoder API | Sitemap

2020 © VINDecoderZ.com is a free universal VIN decoder. Designed and executed by GW Ltd. All rights reserved.