2003 Lexus ES300 Power Train Automatic Transmission Control Module (tcm, Pcm) Problems, Complaints and Defects, Recalls and Failures

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2003 Lexus ES300 Power Train Automatic Transmission Control Module (tcm, Pcm) Problems, Complaints and Defects

 Issue ID454684
 Internal NHTSA #10051418
 ManufacurerTOYOTA MOTOR NORTH AMERICA, INC.
 BrandLEXUS
 ModelES300
 Model Year2003
 File date30/12/03
 ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Product type codeVEHICLE
 Description of the problemSince my acquisiton of a 2003 lexus es-300, the vehicle has displayed very uneven shifting and hestitation as the transmission upshifts and downshifts, particularly at low speeds. In response to my complaint after 2,000 miles of driving, the dealer examined the problem and i was told that lexus had provided a solution in the forms of a "re-flash" for the on-board computer. This was performed, however, failed to improve the situation at all. When i complained a second time after 5,600 miles of operation, the dealer told me that nothing further could be done and referred me to the lexus national customer satisfaction line. After several calls i was told by a national representative that the vehicle was operating as designed and nothing could/would be done. In its present condition, the vehicle is both unpleasant to drive and unsafe since it hesitates before accelerating.
 Vehicle Mileage at Failure2000
Number of Occurences0
Source of the issueNHTSA WEB SITE
 City and StateCHESTER, MD
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase21/07/03
Was original owner?Y
Anti-lock brakesY
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission typeAUTO
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameSHEEHY LEXUS OF ANNAPOLIS
 Dealer's telephone number4102663330
 Dealer's cityANNAPOLIS
 Dealer's state codeMD
 Dealer's ZIP code21401
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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