2003 Lexus ES300 Other Problems, Complaints and Defects, Recalls and Failures

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2003 Lexus ES300 Other Problems, Complaints and Defects

 Issue ID542919
 Internal NHTSA #10121756
 ManufacurerTOYOTA MOTOR NORTH AMERICA, INC.
 BrandLEXUS
 ModelES300
 Model Year2003
 File date13/05/05
 ComponentOTHER
Product type codeVEHICLE
 Description of the problemI was driving to work which is approximately 15 miles from my home. Upon entering the parking lot, i had to yeild to a school bus and stop. After the stop i proceeded to drive at approximately 5 mph to park the car. I turned four times to get to the parking space with foot on the break or just coasting. As i turned into the parking space with the brakes pressed. The car acceralated and went over the curb and proceeded on the grass. My foot was on the brake throughout this whole incident. I tried to stop the car by pushing the brakes down harder. Since the brakeks were not respond, i took my foot off the brake and stomped/pumped the brakes with no avail. The brakes were not responding. The car was on the grass and luckily since the steering wheel was in a left hand turn postion i avoided hitting students and a huge tree. Using the emergency brake finally stopped the car. 3. I called 180025lexus and had them pick the car up and take it to the dealership (sterling mc call lexus) the servicer advisor (lopez) called saying they couldn't find anything wrong with the vechile and it was ready to be picked up. When the car was picked up my husband made a notation on the servie sheet saying he did not agree. He also went to talk to the sales manager (cook) to let him know what had happened and how unhappy we were. He also let him know that we had researched lexus on the nhtsa site and found this is not an isolated incident and many orther reports have been filed concerning brakes not working and with high acceration. He said to report it to 180025lexus and he woudl get on to it once it was reported. I am afraid to drive this car because of the safety issue and since lexus will not take responsibilty the car must be replaced.
 Vehicle Mileage at Failure25000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSUGARLAND, TX
VIN pattern JTHBF30G336XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase26/04/03
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders3
Drive train typeFWD
Transmission typeAUTO
 Vehicle speed5
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameSTERLING MC CALL LEXUS
 Dealer's telephone number(713) 995-2600
 Dealer's cityHOUSTON
 Dealer's state codeTX
 Dealer's ZIP code77074-1102
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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