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2011 Kia SORENTO Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1497049
Internal NHTSA #	11128829
Manufacurer	Kia Motors America
Brand	KIA
Model	SORENTO
Model Year	2011
File date	15/08/18
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Since i bought the 2011 kia sorento the transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. Twice i have hit my head on the steering wheel, have had seat belts lock tight against me and my passengers when it locks while trying to change gears. It happens at least 3-6 time a year since i have had the car. I have reported it to my service dealership kearny pearson kia, 7303 clairemont mesa blvd, san diego, ca 92111 and they have not found anything wrong. These past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 65 mph down to 35 mph instantly almost having cars hit me from behind. Same for driving on the street going 35-40 mph dropping to 5-10mph and stop/jerk/go/stop/jerk and almost having cars behind me crash into me. I have been blessed to have had fast reacting drivers behind me or no drivers. This last incident last month was so powerful that i smacked the steering wheel and thought i had gotten hit but didn't. My chest got tight as if i was having a heart attack from the force and my kids cried from the whiplash. This was yet the strongest. Also, since 2011 i have had 7 - 10 incidents of smoke coming out of the air vents, smiling like fire. I turn off the vent and it continues for 10min then goes away. I am no mechanic but if i had to guess i would say something with the air-conditioning being high for long periods and then when it gets turned down or off seems to activate these things especially the gears locking. Just my observation. I hope you can get to the bottom of this because for the first time in my life i fear for my life and those with me or around me with this car. You just don't know when it will happen next.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SAN DIEGO, CA
VIN pattern	5XYKT4A11BGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	15/05/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA8H71000K658888 2T2AGMDA9LC046700 ZDMB200AADB004310 WAUZZZ8CZRA145667 SAJAA06X4CLS41120 RF179258780000000 AW62BCZT7TF10A00B WV1ZZZ7HZMH063053 MR2KW9F31F1088839 W0LPE6DGXBG121427 JYAVN01E09A002299 Y6LJN81BP9L215520

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2011 Kia SORENTO Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2011 Kia SORENTO Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?