2011 Kia SORENTO Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SORENTO 2011 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SORENTO 2011 unknown or other and complaints other owners have filed.
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2011 Kia SORENTO Unknown Or Other Problems, Complaints and Defects

 Issue ID840650
 Internal NHTSA #10379165
 ManufacurerHYUNDAI-KIA AMERICA TECHNICAL CENTER INC
 BrandKIA
 ModelSORENTO
 Model Year2011
 File date06/01/11
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problem when taken to a speed over 35 mph felt a drift to the right in the steering. When taken to higher speeds, it became physically necessary to hold steering wheel tightly in order to keep vehicle from going to the right. Steering seemed extremely tight and somewhat jerky when cornering making it difficult to get a smooth turn. Steering wheel did not sit straight when driving straight. Front wheels not pointing at same angle when parked. Noticed odor after driving 15 miles that can only be explained as a "burning brakes" odor. Took vehicle to dealer repair department where they performed an alignment; however, this did not fix the problem and we were then told that kia was saying new tires would fix this kia known issue. The tires were ordered and put on within the next few days, but replacing the tires did not fix the problem. At this time, we were made aware that our loan had not actually funded yet, so we asked for a contract recession due to the fact that the problem with this vehicle was a known, non repairable issue. The dealership refused contract recession. We were told we would be contacted if kia came up with a solution to this issue. We returned the vehicle to the dealership repair shop 2 days later telling them to call us when it was fixed. Kia customer service called 2 days after we dropped the vehicle off the second time to let us know that new springs were needed, had been ordered, and would be at the shop the next day. That was nearly a week ago and we have yet to hear from anyone about the vehicle. Dealership has now determined that the vehicle is performing as it should be, even though it still drifts to the right. Turning to the right feels normal, while turning to the left feels as if i am fighting to keep the wheel from snapping back towards the right. Kia will not look into the problem any further on this vehicle.
 Vehicle Mileage at Failure145
Number of Occurences
Source of the issuePORTABLE SAFETY COMPLAINT FORM (PDF)
 City and StateEUGENE, OR
VIN pattern 5XYKWDA23BGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase16/05/25
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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