This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SORENTO 2011 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SORENTO 2011 unknown or other and complaints other owners have filed.

Enter valid VIN:

2011 Kia SORENTO Unknown Or Other Problems, Complaints and Defects

Issue ID	1398767
Internal NHTSA #	11013930
Manufacurer	Kia Motors America
Brand	KIA
Model	SORENTO
Model Year	2011
File date	20/07/17
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	The passenger side door handle completely fell off in my hand when i attempted to open the door to get my grandchild out of the car. The car handled was defective and my grandchild remained in a car in extreme heat while i tried to get into the car another way. I crawled over the driver's set and pushed the door open from the inside to be able to pull the child out. I should not have to crawl around in my car to get a minor out of it. Nor should anyone be exposed to texas heat for any amount of time due to car failure. Called kia customer center and was told to take car to be evaluated at a dealership near me - they chose. The service area didn't even look at the car -- saw the car handle i brought in and said 'well why you bringing it in. It's broke. I can tell that by looking at it." he said he would open a work order that day. No response, i called kia and they called this person who said he was just then writing up the order. Weeks later i called kia customer service and i was told that some sales manager (no name, would not provide phone number) had denied covering the repair of the part. I told the kia service to appeal it -- this plastic part is on the passenger side of my car. For 6 years, this car has been used by me exclusively m-f to an from work. Once in awhile on the weekends, i take a grandchild to an event or sometimes i have carried husband to ymca.. If the part failed due to use, the drivers side handle should have failed. I looked online after learning from kia that there would not be a recall on this issue. I saw hundreds of people in the same situation i was in - warranty didn't cover it since it was over 70,000 miles. The 'fix' repair is over $500. I saw that a class action is being discussed. Since it is always the passenger door handle that fails for 2011 kia, it is obviously due to kia using a substandard part.
Vehicle Mileage at Failure	74000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NEW CANEY, TX
VIN pattern	5XYKT3A1XBGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	13/05/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1KC0NEF30241576 W1NKJ5BB1RF183610 VF7JMKFVC97423648 WAUZZZ8E64A154954 3C4NJDEBXNT174088 WAUZZZ4BZXN013064 WBACV010X09E18414 YV1MW84F1C2682188 JTERB71J4FB078952 WDB1240521C102379 4T1B11HK1KU738303 WAUZZZF22KN003172

Rating: 4.7 from 5 (3783 reviews)

2011 Kia SORENTO Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2011 Kia SORENTO Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?