Issue ID | 889305 |
Internal NHTSA # | 10432984 |
Manufacurer | KIA MOTORS CORPORATION |
Brand | KIA |
Model | SORENTO |
Model Year | 2011 |
File date | 22/10/11 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was driving on the x-way at about 65mph and felt a huge jolt and heard a loud bang and the same time and the vehicle seemed to lose control a bit. I worked the shift gear to try to regain control and got off the x-way, and turned around to see what i had hit or run over. Nothing was in the road. I made it home and made a service appointment at the nearest kia dealership. I barely drove for 3 days until the appointment on tuesday, 10/25/11. During that time we found information about the faulty transmission recall on the nhtsa site (kia safety recall #sc089) that is related to the 2wd automatic sorento. However, the symptoms described are exactly the same as i experienced on my awd vehicle. Kia drove it for about 5 minutes and when the same problem didn't present for them, they told me nothing was wrong and to take it home. The kia service team didn't seem to be aware of the nhtsa recall. I have contacted kia by phone and also by e-mail in an attempt to get the defective parts replaced. I am waiting on a response. I don't have a back-up car, and i need to drive every day to keep my job, etc. Please expand the nhtsa action number pe11010 - kia safety recall # sc089 to include the 2011 awd kia sorento models and help me get this vehicle repaired while it is still under warranty and before a crash takes my life or that of someone else. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) *tt |
Vehicle Mileage at Failure | 3108 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | AKRON, OH |
VIN pattern | 5XYKUDA15BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |