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2011 Kia SORENTO Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	863706
Internal NHTSA #	10406848
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SORENTO
Model Year	2011
File date	18/04/11
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	We purchased/leased a new 2011 sorento v6 and almost immediately started experiencing the occasional hesitation problem when pulling into traffic from a stop. On a couple occasions it put us in a very dangerous situation as we were crossing 2 lanes of traffic. Took the vehicle to courtesy kia in brandon fl. 4 times, they could not duplicate the problem. Finally they got us a 2012 near identical sorento v6, and on the 3rd day had the same experience w/50 miles on the vehicle. We now have 500+ on it and have had a total of 7 similar situations. The dealership says i'm the only one experiencing this and that they aren't aware of the problem, although i talked w/a customer of theirs w/a 2011 sorento and he said he and his wife have the same issues w/theirs. We are very disappointed with this situation, but other than that we like the vehicle & get lots of compliments on it, but i am also letting others know of our experiences. Its our first venture from gm, and it will likely be our last. Additionally, the 2011 was getting the advertised fuel mileage, the 2012 has not gotten any better than 17. 5 on the highway or in town. When we turned in the 2011 they charged me $2,500 (money that we were to get back from kia in the deal) which i thought was really out of line. I admit we put 5,000 miles on it but $. 50 per mile is a bit much, plus i had added heat & lumbar in the seats and tinted windows. This is truly a serious safety issue and very disappointing. I can't help but wonder what kia & the dealerships will do when some is seriously hurt or killed as a result of this problem that they can't find or even admit is happening.!? Jj (note: the vin provided is for the 2012 kia sorento).
Vehicle Mileage at Failure	50
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TEMPLE TERRACE, FL
VIN pattern	5XYKU4A26CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	16/05/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	1
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZAUZJP595016 1C3CCCBB0FN678073 3AKJGLDR6KDKJ1765 6FPPXXMJ2PDC44909 1HGCM56113A060027 JN1EV7AP4JM362521 ZACNJBBB4KPJ75827 WMWRE310X0TD27108 WAUZZZ8E64A118985 KMHD84LF2LU929309 WBAEK710X0B300699 4S4BSANC1J3291132

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2011 Kia SORENTO Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2011 Kia SORENTO Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?