Issue ID | 1458562 |
Internal NHTSA # | 11083467 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2011 |
File date | 19/03/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The past two weeks or so, the left side steering wheel controls have not been working properly. The volume up button is turning the volume down. I have researched and found out that many other people with all types of kia vehicles are having this problem. For most, it has turned out to be a defective or faulty clock-spring in the steering wheel. I contacted the dealership and they acted stunned. It can't be a secret because so many other complaints are out there online. It says i have zero active recalls at this moment, when i just received a recall in the mail this week for the door latches in my 2011 kia sorento. That makes me believe there is a communication problem somewhere. The last time i took it in for a recall, the center console panel didn't get put back together properly and it doesn't fit down over my cupholders properly. It left a gap under the radio panel because of it. I will bring this to the dealerships attention again when i take it in for my most recent recall letter. However, this steering control problem is happening far more than it should, so there should be a recall for the owners. If the clock-spring is defective and someone is in an accident while turning their steering wheel, then the air bag is not going to deploy, which could result in a loss of life. That is a safety concern, and it should be a top priority for kia motors to issue the recall!!! It happens to me when i am in motion and also while i am parked. |
Vehicle Mileage at Failure | 102000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HUEYTOWN, AL |
VIN pattern | 5XYKT4A11BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |