Issue ID | 1357529 |
Internal NHTSA # | 10955668 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2011 |
File date | 15/10/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Drivers side,rear seat passenger door lock does not open from outside or inside. The door locks are electrically opened via key fob opener. I had this difficulty before but had been able to open from inside. I am fearful that the child lock on the jamb of the door may have been flipped to the locked position. In any event the door will not open. The vehicle was purchased used in aug of 2015 with 46k on odometer. The unlocking issues were noted when the vehicle was stationary as the door locks originally engaged when the transmission was placed in drive. The locking problem was likely first noted in early fall of 2016. By november of 2016 the door would neither open with the key fob button, electrical switches on the master door control on the drivers and front seat passenger interior arm rests, or the the interior passenger door handle from the inside. The remainder of the locks have not failed to open with the key fob, electric switches or with the interior door handles. This situation presents a safety concern particularly to driver's side rear passenger as exit from the vehicle through the door is not possible at this point. The situation has not yet been repaired. |
Vehicle Mileage at Failure | 49500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | AMARILLO, TX |
VIN pattern | 5XYKT4A20BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |