Issue ID | 1215728 |
Internal NHTSA # | 10760867 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2011 |
File date | 13/08/15 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | My airbag light is on and according to the kia dealership there is a malfunction that needs to be repaired. They told me that my car went our of warranty in early june 2015 and that i have to pay for this repair(approx $500. 00). This strikes me as wrong since there has never been an accident with my vehicle and thus the airbag has never deployed. How can they claim that my airbag is broken since it has never been used/activated? How can it not be the manufacturer"s/dealer responsibility to correct the defect. Could you please help me with this situation. Consumer email update on sept 3, 2015: "they have given us the info today regarding what's wrong with the airbag: it needs a clock-spring for the airbag that is located somewhere in the steering column. I have not had any horn or cruise control malfunctions, but the airbag light is on all the time." updated 9/15/15*cw...... Updated 12/10/15 *bf the consumer was informed the clock spring needed to be replaced. Updated 12/17/15. *jb |
Vehicle Mileage at Failure | 88800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PALM HARBOR, FL |
VIN pattern | 5XYKT4A11BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 15/05/25 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | KIA SERVICE CENTER |
Dealer's telephone number | |
Dealer's city | CLEARWATER |
Dealer's state code | FL |
Dealer's ZIP code |