Issue ID | 1177969 |
Internal NHTSA # | 10712447 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2009 |
File date | 19/11/12 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I suddenly lost power or control to the gas. I coasted the car to my work a few miles away in osseo, wi. I had the car towed to a nearby garage, the loft service center in osseo, wi. They hooked it up to a computer and could find nothing wrong. 10/7/14 the same thing happened. My husband and i were on a trip and lost power, coasted to the side of the road about every 20 to 40 miles for about 300 miles until we got to the kia prestige in eau claire, wi. Throttle body sensor was replaced. 4/20/15 same thing happened. I pulled into a parking lot. Shut off the car. When it was restarted, i was able to drive it to kia prestige in eau claire, wi. Replaced throttle body and air sensor to air filter cost $1298. Parts are only guaranteed for one year. I was told this could happen again for many reasons. I am afraid this is unsafe and i could be rear-ended the next time it happens. I called their customer service at 1-800-333-4542 and have a case no. [xxx]. They would not tell me if this is a common problem or how to fix it. I see many similar complaints online. I had a kia rondo before this and it happened with this car as well. I see this as a huge safety issue and just don't want to die or have my grandchildren die because they won't do anything about it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 35486 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MONDOVI, WI |
VIN pattern | KNDJC735395XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |