Issue ID | 873651 |
Internal NHTSA # | 10417074 |
Manufacurer | KIA MOTORS CORPORATION |
Brand | KIA |
Model | SORENTO |
Model Year | 2008 |
File date | 10/04/09 |
Component | AIR BAGS:FRONTAL |
Product type code | VEHICLE |
Description of the problem | Since we purchased our 2008 kia sorento in march 2009, there has been a problem with the passenger seat where when i am sitting there and the "passenger airbag off" light is illuminated. I am 150 pounds, and moved myself around in the seat, weight centered, sitting properly. At the same time we have been fighting the issue of the esc off and check engine light as well, so the 3 times the vehicle has been to service for the esc off problem, we also told them about the passenger airbag off. My husband is the one who took the vehicle and the first time they told him that i was not positioned in the seat properly. The second time the vehicle went to the service dept, it was after i basically yelled at them on the phone and told them to rip out the seat if they had to in order to fix it. Again, my husband took it, they said that "the airbag will deploy, but it might be slow." i knew this was incorrect. I know the way it works and if the sensor is not working properly and it says the airbag is off, it will not deploy. The third time it went to service for the esc off light problem, my father went and had a stern conversation with the service manager and advised him that he was a service manager and that he knows that it is his responsibility to find out the cause of the problem and fix it, especially being the car is under warranty and that this is a safety issue. They supposedly fixed the issue, i'm not sure what they did, but we have only had the problem again once in the past 6 months, as opposed to twice a week for over a year. I have filed a separate complaint regarding the esc off and check engine light. |
Vehicle Mileage at Failure | 4000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LANTANA, FL |
VIN pattern | KNDJD735085XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |