Issue ID | 678331 |
Internal NHTSA # | 10230315 |
Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
Brand | KIA |
Model | SORENTO |
Model Year | 2007 |
File date | 24/05/08 |
Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
Product type code | VEHICLE |
Description of the problem | Tl*the contact owns a 2007 kia sorento. After owning the vehicle for a week, the contact discovered that the rear seat passengers could not enter or exit the vehicle without electronically opening the door. It is very difficult to manually open the door and requires great strength. He considers this to be a safety hazard because in the event of a crash or loss of electrical power, the doors would be difficult to open. The vehicle was taken to the dealer and they it for over six days. When the contact retrieved the vehicle, he noticed that the rear doors and side passenger doors would no longer latch in the forward position. He took the vehicle back to the dealer and they were able to repair the latch failure, but the doors are still difficult to open manually. The vehicle was taken back to the dealer once more, but the sales manager explained that the vehicle doors were working as they were designed. The vin was unknown. The failure mileage was 300 and current mileage was 1,050. |
Vehicle Mileage at Failure | 300 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | TAMPA, FL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 14/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |