Issue ID | 1404850 |
Internal NHTSA # | 11021024 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2007 |
File date | 01/09/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I may love my kia sorento but when it comes to safety devices and faulty air bags kia could care less about ones safety. I have been parts and service director for chrysler, ford and mitsubishi ad when these companies have faulty air bag components causing life and death scenarios they do not look at warranty dates and mileage. I have the sorento that just falls out of a recall qualification by a couple months and they are refusing the repair the air bag fault saying maybe they will cover half. Well kia forces the repair to be a complete seat as they do not have repair parts for the air bag sensor. When i was at chrysler customers would call the chrysler hotline and chrysler would do a deductible copay on transmission for anywhere between 200-500 for cars out of warranty by over 20k and more than a year. When it came to safety chrysler very rarely ever charged a deductible or copay no matter what time or mileage. . . . . . .... .. Guess as much as i love my kia sorento kia does not care about ones life and safety where chrysler puts the safety as number one. Not sure i will be recommending any kia's anymore as they do not care about the life of the driver or passenger. So when the air bag does not work properly and causes a death kia will be seen in court paying out a lot of money for the death they caused. Also just for information the representative i have been speaking with is as polite as a snake and just plain arrogant saying it is my fault for the failure when there is a recall for the exact problem but my car production date is off by a month or two. This will be taken legal s the air bag is a safety issue and kia refuses to accept fault |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TAFTON, PA |
VIN pattern | KNDJC736375XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 14/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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