Issue ID | 665956 |
Internal NHTSA # | 10220294 |
Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
Brand | KIA |
Model | SORENTO |
Model Year | 2007 |
File date | 27/02/08 |
Component | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE |
Product type code | VEHICLE |
Description of the problem | Tl*the contact owns a 2007 kia sorento. While driving 30 mph, the air bag light would not dim. The contact switched places with the person in the passenger seat, but the light still would not dim. The dealer stated that he had to wait for a technician who specialized in air bags. The contact went back to the dealer and was informed that the repair was still not completed. When the repair was finished, the contact test drove the vehicle and the failure still continued. The technician then stated that it could not be repaired and the contact was provided a rental vehicle. The sales dealer informed the contact to return the rental because they could not repair his vehicle, and would no longer pay for the rental. He called kia and they issued case number 1421419. The representative stated that he would investigate the situation and then notify the contact. The kia representative called back and stated that they could not repair the vehicle because they did not have the proper tools. The case was escalated to the supervisor. The purchase date was unknown. The current mileage was 7,500 and failure mileage was approximately 7,400. Updated 03-19-08 *bf updated 03/19/08 |
Vehicle Mileage at Failure | 7400 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | BRANDYWINE, MD |
VIN pattern | KNDJC736375XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/12/07 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | RON BORTNICK FORD |
Dealer's telephone number | 301-627-5600 |
Dealer's city | UPPER MARLBORO |
Dealer's state code | MD |
Dealer's ZIP code | 20772 |