Issue ID | 638771 |
Internal NHTSA # | 10198364 |
Manufacurer | KIA MOTORS AMERICA, INC. |
Brand | KIA |
Model | SORENTO |
Model Year | 2007 |
File date | 30/03/07 |
Component | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE |
Product type code | VEHICLE |
Description of the problem | Purchased a new 2007 kia sorrento on 3/30/07. Left the dealership with the passenger side airback disconnect light on with an adult sitting in the seat. Have taken the car into two different dealer service departments and they have refused to address this safety issue. Reported problem to kia usa consumer affairs and no action has been taken other than refer us to another dealer for service. A service manager i spoke with said this was a "known problem" with the 06 and 07 sorrento but that the company could not "reproduce a hard error". The service manager went on to tell me that there are sensors in the seat cushion and seat back and that a passenger has to sit in the seat in a particular way in order for contact to be made properly. The manager went on to say that he had seen a lot of 06 and 07 sorrento's with this problem and was waiting on kia to take action. Other than pursue the lemon law process, what other recourse does a consumer have with a clear engineering defect of a key safety feature? |
Vehicle Mileage at Failure | 75 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BUFORD, GA |
VIN pattern | KNDJD736875XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/03/07 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | KIA MALL OF GEORGIA |
Dealer's telephone number | 678.804.2000 |
Dealer's city | BUFORD |
Dealer's state code | GA |
Dealer's ZIP code | 30519 |