Issue ID | 704216 |
Internal NHTSA # | 10251641 |
Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
Brand | KIA |
Model | SORENTO |
Model Year | 2004 |
File date | 05/05/08 |
Component | VISIBILITY |
Product type code | VEHICLE |
Description of the problem | I bought my 2004 sorento new. In may 2008 and at 64,000 miles this year the water pump started leaking. I took it into the local kia dealership and they said it was under a recall and replaced it. They also recommended a timing belt change at that time and i did that too. After i left the dealership and drove into my garage, water was pouring out from underneath the passengers side tire, where the reserve tank was. I turned around took it right back and showed them. They said it wasn't anything they did to bust it, it must of been that way already. I informed them that i know it wasn't that way because i had been pouring tons of water in it until i could get my car in for that appointment since the water pump was leaking and the leaking before was coming from the center of the car, not by the tire. I also informed them, that i knew they busted because they had to put pressure on the water pump line to test it and therefore it was there fought. They still said even though they didn't do it they would go ahead and replace it for free. Why do they not want to own up to it to begin with? If i had not made a scene in front of their other customers they where going to make me pay for it. I have also had the wiper park area burn out. Smoke started coming from my windshield on he inside and now the heated wiper park area is not working. It will need a whole new windshield. |
Vehicle Mileage at Failure | 64000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NICHOLASVILLE, KY |
VIN pattern | KNDJC733545XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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