Issue ID | 928688 |
Internal NHTSA # | 10464795 |
Manufacurer | KIA MOTORS CORPORATION |
Brand | KIA |
Model | SORENTO |
Model Year | 2004 |
File date | 02/07/12 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Corrosion of rear differential, both left and right arm completely broke off axle assy, unsafe to drive. Repair shop i've used for the last 4 years gave estimate of $1,300. 00 with possible additional cost of up to $500. 00. They suggested i call kia regarding my 10 yr. 100,000 mile warranty. Called kia corporate headquarters for 10 yr. 100,000 mile warranty. Was told i needed to tow it from my repair shop to the nearest kia dealer which was 48 miles away. Service manager after looking at defect told me warranty denied would cost $2,700. 00 (approximate) and could count on an additional $500. 00 to $1,000. 00 when taken apart. Placed another call to kia corp. Headquarters for warranty and was told there is no defect. Damage as a result of salt out of their control, and the service manager had the final say. |
Vehicle Mileage at Failure | 84566 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GLEN SPEY, NY |
VIN pattern | KNDJC733145XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 26/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |