2004 Kia SORENTO Power Train Driveline Differential Unit Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SORENTO 2004 power train driveline differential unit. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SORENTO 2004 power train driveline differential unit and complaints other owners have filed.
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2004 Kia SORENTO Power Train Driveline Differential Unit Problems, Complaints and Defects

 Issue ID502553
 Internal NHTSA #10090728
 ManufacurerHYUNDAI MOTOR COMPANY
 BrandKIA
 ModelSORENTO
 Model Year2004
 File date30/08/04
 ComponentPOWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Product type codeVEHICLE
 Description of the problem1st- manual transmission, hesitiation of take off.. O-ring replaced. 2nd-clinking noise when shifting gears.. Bearings failing in rear differential was replaced 3rd-felt looseness in emergency brake.. I was told no trouble found 4th-rust on metal parts of headrest.. Dealer to replace.. 5th-metal attachments in trunk area also rusted .. Were not replaced.. 6th-the back defrost plastic protectors were never removed when vehicle was delivered, so when back defrost was used the heat melted the strips which caused condensation build up causing the rust. Gardendale kia of al had my car for five days and i had to find a way to work on my own. I was told they didn't give loaner cars.. Very poor customer service. I believed in the company/product and purchased brand new off the lot with a full warranty and because of bad kia products, i should have been able to get a loaner car. I still have to pay full monthly car note. Customer service is very important to me and i don't feel that i got it. I had to call back to the service to get a status of where they were repairing my vehicle.. I was told it would be 09-01-04 and i did not get a response, so i called on 09-02-04 and was told the part came in but all parts were not included so i had to wait another day 09-03-04. I called at 4:30pm cst to get a status, i was told they were working on it & it would be later that afternoon. This was afternoon, they close at 6:00pm cst.. Needless to say, i got my car at 5:45pm.. I guess it really did not matter to them since they were not getting any money out of me.*ak
 Vehicle Mileage at Failure10243
Number of Occurences6
Source of the issueNHTSA WEB SITE
 City and StateBIRMINGHAM, AL
VIN pattern KNDJD733X45XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase09/01/04
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeRWD
Transmission typeMAN
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameSERRA KIA
 Dealer's telephone number
 Dealer's cityGARDENDALE
 Dealer's state codeAL
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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