Issue ID | 1002753 |
Internal NHTSA # | 10535016 |
Manufacurer | Kia Motors Corporation |
Brand | KIA |
Model | SORENTO |
Model Year | 2004 |
File date | 09/08/13 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | We purchased our sorento used (approx 65k miles)about 3 years ago. Since then, we've had to replace the gas tank ($1500) among other things. This year has been absurd: had to replace the radiator, water pump, computer system (2 months, $4700), brakes ($750) and 2 batteries. 2-3 months ago, we noticed a clunking/chunking sound that grew steadily worse. It sounded as if the 4wd was engaging and disengaging every 3 seconds and felt very unsafe at high speeds. I took it to kia of cobb county and was just given a quote friday for a new transfer case, drive shaft, "rear end chunk" (all the service rep could tell me) and 4 new tires. Quote for this work ($9767). The transfer case alone was around $5700. This vehicle now has 112k miles and is less than 10 years old. The blue book value is (was) around $5-6000 and we're told it'll take $10,000 to fix it? I called kia's corporate office to ask if this was to be expected at kia. I was told that our vehicle was not under warranty. I said, " i'm just asking if there's anyone at kia headquarters who believes in their product and wants to protect the kia name and you just keep apologizing." the rep responded, "i'm sorry, sir." we've found multiple complaints online from kia owners reporting similar issues (chunking, transfer case, etc). When does this become. A recall issue? A safety issue? |
Vehicle Mileage at Failure | 112000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MARIETTA, GA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |