Issue ID | 739123 |
Internal NHTSA # | 10284012 |
Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
Brand | KIA |
Model | SORENTO |
Model Year | 2004 |
File date | 12/09/09 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | On sat. Sept. 12, 2009, i was on the express way and noticed that my 2004 kia sorento was slowing down. I immediately looked at my dashboard to see if any lights were on, none on. I then noticed that my heat gauge was at h. I immediately pulled of at the next exit and there was a gas station at the corner. Steam started to come from under the hood and fluid from under the car. I had it towed home because it would not start. I then had it towed to a kia dealership service dept and they looked at the vehicle. The service manager called to inform me that my engine was gone. I said gone. How did that happen. He said because i drove it too long after it started to shut off. Ii explained the car was slowing down and i immediately pulled off the express way to a gas station (which is right off the ramp). I did not drive it far. He told me i had 2 choice, a new engine for $10, 000+ or a used engine $6300+. It was no longer under warranty as of 10/2008. I am devastated. I thought the company offered a 100,000 mile warranty. I had about 87,000 miles on the vehicle. I called kia headquarters and they are looking into this matter. I am awaiting a reply from them. |
Vehicle Mileage at Failure | 87000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ORLAND HILLS, IL |
VIN pattern | KNDJD733645XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |