Issue ID | 751793 |
Internal NHTSA # | 10295919 |
Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
Brand | KIA |
Model | SORENTO |
Model Year | 2004 |
File date | 12/10/09 |
Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
Product type code | VEHICLE |
Description of the problem | My 2004 kia sorento was in the dealership for diagnostics due to engine misfire. During which phil smith kia technicians gave my cooling system green check that all was ok. Approximately ten miles afterwards the engine suffered failure, headgasket blown. Vehicle was towed to the dealership. Was advised by service manager when they started the vehicle the engine seized. Dealership is refusing to cover under warranty, claiming that the car overheated causing the failure. The even occurred within 5 minutes of the car starting and it never overheated. I have contacted kia consumer and received no assistance. Despite having documentation to support the cooling system was fine, they will not accept the claim. I am forced to pay for charges relating to the engine tear down, approximately $400 before they will release my vehicle back to me. I will then have to take it elsewhere to be repaired. |
Vehicle Mileage at Failure | 82000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DEERFIELD BEACH, FL |
VIN pattern | KNDJD733445XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |