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2018 Kia OPTIMA Exterior Lighting Problems, Complaints and Defects

Issue ID	1675460
Internal NHTSA #	11339940
Manufacurer	Kia Motors America
Brand	KIA
Model	OPTIMA
Model Year	2018
File date	01/07/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I have the kia optima sx with the technology package that comes equipped with the auto-leveling and auto-bending led headlamps. I believe that the auto-leveling function is working incorrectly. When weight is added to the car (more passengers) the beam pattern auto adjusts itself to point even lower instead of higher. This causes an adverse effect. Think of it this way, the beam has a default setting to where it points to when there is no weight added to the car. When two passengers sit in the car, the beam should not point lower, instead it should auto-level itself to a higher position to accommodate for the fact that the vehicle is now lower when weight is added to the vehicle. I also believe that the headlights by default are pointed a bit low, i went to the dealership (concord kia in concord, ca) to have them re-adjusted. Alas, no better result was achieved due to the fact that they are auto-leveling. Often when driving in the car with my fiance (a combined weight of about 600 lbs distributed to the front seats), the led low-beams appear to reach a max distance of 40 ft on level land, and around 70 ft. Going up a hill. When one is going downhill, the projected led light reaches a distance of around 25 ft. I understand that the 2017-2020 kia optima sx models equipped with the auto-leveling and auto-bending lights have received a fantastic rating. I am sure when the lights are working at optimal conditions (1 person in the car who may weigh under 200 lbs) the lighting can be great. However, i encourage the nhsta to re-conduct a thorough test under the following conditions: seat two people in the front who weigh at least 200 lbs. First seat one person, notice the beam pattern against a wall about 50 ft. Away, then seat another person in the vehicle and notice how the beam pattern is lowered. I also encourage the testers to drive the around a bit.
Vehicle Mileage at Failure	20000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CONCORD, CA
VIN pattern	5XXGW4L25JGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	15/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LVGD31358RG009052 ZPBEA1ZLXNLA20700 JN1BCAN14U0481865 2T2BK1BA2AC017318 JN1BCAN14U0481864 JN1BCAN14U0481863 JN1BCAN14U0481862 WVWZZZ60ZFT041652 JN1BCAN14U0481861 WVGFF9BP0BD003642 2FMPK3J98KBB16146 JN1BCAN14U0481811

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2018 Kia OPTIMA Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2018 Kia OPTIMA Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?