Issue ID | 1672670 |
Internal NHTSA # | 11337849 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | TELLURIDE |
Model Year | 2020 |
File date | 03/07/20 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I purchased my kia telluride sx in june 2019. I have approximately 12k miles on the vehicle. A few days ago, while driving on the highway with the flow of traffic, i changed lanes with a small car (honda civic or equivalent) about 5 or more car lengths ahead of me. As i completed my lane change, a pebble hit the windshield near the passenger a-frame, about 3/4 of the way up. The pebble must have been small as we were on the main lanes of the highway, and there were no commercial vehicles around. The pebble made a small impact point, and a near-immediate 6-8 inch crack. The outside temperature was approximately 95f to 100f. Over the next 2 hours, the crack grew quickly to around 30 inches across the middle of the windshield, towards the driver side. It has continued to grow a few inches a day, depending on how much the car is being driven and i suspect that hot outdoor air temperatures increase growth. I notified my local kia dealer about the issue and also informed them of the corporate guidance sent out from kia in november 2019 about this issue to provide goodwill replacements to telluride owners. They were aware of the guidance and agreed to replace the windshield at no charge to me. |
Vehicle Mileage at Failure | 12000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WASHINGTON, DC |
VIN pattern | 5XYP5DHC7LGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |