Issue ID | 1628098 |
Internal NHTSA # | 11290048 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | TELLURIDE |
Model Year | 2020 |
File date | 18/12/19 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | While driving on the interstate at 60mph a very small pebble hit my windshield on the top rhs and put a dime sized hole in the windshield coming to a point on the inside making a complete opening. It is now starting to crack like a spiderweb. Safelite has refused to touch it and the dealership has stated it will take several weeks to get a replacement and the cost is upwards of $750. 00+. This is absolutely ridiculous, when you pay this much for a vehicle and you have to return to the dealership to obtain a cheaply made product and pay a not so cheap price for it. This is absolutely highway robbery. The service department recommended i turn this over to my car insurance. After speaking with my insurance provider, i learned my premium will increase due to having to file a claim. So, basically i'm going to have to pay an enormous amount of money for a cheaply made product or pay an enormous amount of money over who knows how long for a cheaply made product. From looking at the growing amount of complaints, there appears to be a legitimate cause for investigation into the product kia is putting into their vehicles and selling to consumers. Additionally, should something small come through one of these windshields and injure a person inside of the vehicle or cause an accident, i would presume the affected individual(s) would have a legitimate ground for a potential lawsuit. There are far too many complaints being filed against kia for this same issue and failure to investigate this many complaints by consumers is reckless. |
Vehicle Mileage at Failure | 8200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARLESTON, WV |
VIN pattern | 5XYP2DHC8LGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |