2017 KIA SOUL Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider ✅ of a detailed information on complaints, defects and recalls for KIA SOUL 2017 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SOUL 2017 unknown or other and complaints other owners have filed.
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2017 KIA SOUL Unknown Or Other Problems, Complaints and Defects

 Issue ID1424887
 Internal NHTSA #11046385
 ManufacurerKia Motors America
 Model Year2017
 File date11/09/17
Product type codeVEHICLE
 Description of the problemThe hands-free bluetooth telephone connect system in my car, and all 2017 kia soul and sedona models with the base stereo system, does not allow hands-free operation with android phones. Only apple phones are supported. To make a call with an android phone one must manipulate either the handset itself, or the radio buttons and knobs in the dash. This violates the driving law in my state and i'm sure many others. It's also exceedingly distracting and unsafe. The sales brochure for these cars clearly states that the system has full functionality with both android and iphone devices. Neither sales, or service managers at the dealerships had been notified of this defect, and were as shocked as i was to learn the facts of the matter. I contacted kia corporate offices in california, and was subsequently called by an escalation representative with customer service, who at least claimed no knowledge of the defect and promised a solution, or they would take the car back and refund my down payments plus damages. After three weeks of no reply to the few gentle messages i left, i finally had a conversation with him where he informed me that - the system is working correctly as designed, it is designed for use with the iphone - he also said that kia was willing to buy me an iphone to settle the matter. This is obviously not a solution. The sales manager at my dealership says that he has spoken with his factory rep about the matter but there has been no comment and none is expected. So i'm compelled to make this report to you, and i intend to, as they say, blow up the internet, with postings exposing this defect and the corporate response. Please find attached kia pitstop dealer technical operations network bulletin #ps462 describing this defect. This was provided by the dealer service manager, who like me is shocked by this, but told me today to expect nothing from kia.
 Vehicle Mileage at Failure350
Number of Occurences0
Source of the issueNHTSA WEB SITE
 City and StateCLINTON, CT
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase23/01/21
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders0
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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