Issue ID | 1490804 |
Internal NHTSA # | 11121001 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2017 |
File date | 20/04/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | On friday, april 20, 2018, on a major highway, traffic began to slow and as i applied my brakes, they felt as though they traveled to the floor, and even though i had plenty of space to stop, i was unable to and was in an accident. The car was repaired by a non-kia dealer via my insurance. Within two days of me having the vehicle back in my possession, it happened again, this time while coming to a slow gradual stop at a light. I took the vehicle to my local dealership, price kia, to report the concern. After multiple test drives, they felt the brakes traveling too far and replaced the master cylinder, with the claim that this could be the "only possible cause." over the next few months, the car has been back into the dealership for the same issue; it had not been resolved with the replacement of the master cylinder. Price kia now claims the issue isn't relocatable and refuses to do anything about it. Should further documentation be needed the work orders, accident report, and other documentation can be provided. |
Vehicle Mileage at Failure | 9100 |
Number of Occurences | 0 |
Source of the issue | NHTSA WEB SITE |
City and State | SCOTTSVILLE, VA |
VIN pattern | KNDJN2A21H7XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/21 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 0 |
Drive train type | |
Transmission type | |
Vehicle speed | 67 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |