2012 KIA OPTIMA Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

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2012 KIA OPTIMA Engine And Engine Cooling Problems, Complaints and Defects

 Issue ID1200208
 Internal NHTSA #10734651
 ManufacurerKia Motors America
 BrandKIA
 ModelOPTIMA
 Model Year2012
 File date09/07/15
 ComponentENGINE AND ENGINE COOLING
Product type codeVEHICLE
 Description of the problemI was stopped at a stoplight on a small street when a very loud hissing noise started coming from my air conditioner vents. As i accelerated through the intersection, the hissing noise got quieter, but as i stopped at the next intersection, it got louder. By the time i pulled into a nearby parking lot and stopped, my air conditioner was no longer blowing cold. The heat index is currently well over 100 degrees here, so driving home with no air could be very dangerous to many, especially if we had taken the car out of town, as we were intending to do just a few days later. Luckily, i was close to home and did not have my children with me, so i was able to endure the ride home, but others may not be so fortunate. After returning from my out of town trip (for which i had to use another car), i took my car to the dealership, who said originally that fixing a broken a/c was under warranty, but then he returned and said a rock or debris had put a hole in my condenser, and it would not be covered by my warranty. Instead, i would need to file an insurance claim or pay almost $900. I emphasized that this happened as i was sitting still at a small intersection, not while driving at a high speed. He claimed that it is possible it could've happened earlier but was just then under enough pressure to push through the hole. I have found hundreds of kia owners online with supposed "punctured compressors" that couldn't see the puncture or couldn't explain when or how it could have happened, and many in cars owned for less than a year. Kia has been receiving complaints about this since at least 2011 and refused to cover it in the warranty. This could be prevented with a cheap wire mesh to protect the compressor, but they have instead chosen to get paid $800+ each time it happens and leave customers vulnerable to being stranded in 100+ degree heat with no a/c due to faulty design.
 Vehicle Mileage at Failure41400
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNORTH LITTLE ROCK, AR
VIN pattern 5XXGN4A75CGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase14/07/20
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders0
Drive train typeFWD
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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