Issue ID | 569348 |
Internal NHTSA # | 10142886 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2001 |
File date | 09/11/05 |
Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL |
Product type code | VEHICLE |
Description of the problem | 1. Window regulator faulty: 1st incident occurred 9/2003 at 40,000 mi; driver window fell down due to faulty window regulator. Although warranty had expired, manufacture replaced, charged me $50 deductible. 2nd incident occurred 11/05 at 79,700 mi.; front passing window, it fell down due to faulty window regulator. Dealer stated known problem, as did daimler chrysler, but told me i would have to file a complaint with nhtsa. Was told that is what extended warranty is for. (they apparently do not back their product and are not quick to resolve known defects.) 2. 12/2004 transmission problems (clutch ring): car would not go in reverse; shifting rough. Was told known problem and was told i was lucky that it wasn't the whole transmission. Repairs approximately $600. 3. Brake problems: warped rotors/calipers/pads replaced at 24,000. I am currently on 3rd set of brakes (just now have 80,000 mi on car). Last set did not last a year. Premature warping, squeaking brakes, rattling car, steering wheel, just like the other complaints listed at nhtsa. Have had a few near accidents due to the shaking. Replaced at my expense except for the 24,000 mi job. 4. Emissions code on check engine light: due to faulty gas cap. Dealer charged me $100 for the diagnostics, and almost 18 for a gas cap. I have never heard of such a think, and feel it is something the mfg should be responsible for since it is an environmental issue. Again, was told i was lucky that it was only a gas cap?? Why should i feel lucky when i spend $28,000 for a car that has known issues with the model and the mfg acts as if they didn't care, and tells me i should pay $2500 for an extended warranty. No, they should fix the known problems. We pay that much under the misconception that they stand by their product. As a result, i have problems with tires wearing out sooner than they should and front end alignment issues. *jb |
Vehicle Mileage at Failure | 24000 |
Number of Occurences | 6 |
Source of the issue | NHTSA WEB SITE |
City and State | GARLAND, TX |
VIN pattern | 1J4GX48SX1CXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 26/06/05 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | PARK C ITIES DODGE |
Dealer's telephone number | |
Dealer's city | DALLAS |
Dealer's state code | TX |
Dealer's ZIP code |