2001 Jeep GRAND CHEROKEE Electrical System Alternator Generator Regula Problems, Complaints and Defects, Recalls and Failures

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2001 Jeep GRAND CHEROKEE Electrical System Alternator Generator Regula Problems, Complaints and Defects

 Issue ID569363
 Internal NHTSA #10142886
 Model Year2001
 File date09/11/05
Product type codeVEHICLE
 Description of the problem1. Window regulator faulty: 1st incident occurred 9/2003 at 40,000 mi; driver window fell down due to faulty window regulator. Although warranty had expired, manufacture replaced, charged me $50 deductible. 2nd incident occurred 11/05 at 79,700 mi.; front passing window, it fell down due to faulty window regulator. Dealer stated known problem, as did daimler chrysler, but told me i would have to file a complaint with nhtsa. Was told that is what extended warranty is for. (they apparently do not back their product and are not quick to resolve known defects.) 2. 12/2004 transmission problems (clutch ring): car would not go in reverse; shifting rough. Was told known problem and was told i was lucky that it wasn't the whole transmission. Repairs approximately $600. 3. Brake problems: warped rotors/calipers/pads replaced at 24,000. I am currently on 3rd set of brakes (just now have 80,000 mi on car). Last set did not last a year. Premature warping, squeaking brakes, rattling car, steering wheel, just like the other complaints listed at nhtsa. Have had a few near accidents due to the shaking. Replaced at my expense except for the 24,000 mi job. 4. Emissions code on check engine light: due to faulty gas cap. Dealer charged me $100 for the diagnostics, and almost 18 for a gas cap. I have never heard of such a think, and feel it is something the mfg should be responsible for since it is an environmental issue. Again, was told i was lucky that it was only a gas cap?? Why should i feel lucky when i spend $28,000 for a car that has known issues with the model and the mfg acts as if they didn't care, and tells me i should pay $2500 for an extended warranty. No, they should fix the known problems. We pay that much under the misconception that they stand by their product. As a result, i have problems with tires wearing out sooner than they should and front end alignment issues. *jb
 Vehicle Mileage at Failure24000
Number of Occurences6
Source of the issueNHTSA WEB SITE
 City and StateGARLAND, TX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase26/06/05
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train type
Transmission typeAUTO
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's namePARK C ITIES DODGE
 Dealer's telephone number
 Dealer's cityDALLAS
 Dealer's state codeTX
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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