Issue ID | 1033911 |
Internal NHTSA # | 10560347 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 1994 |
File date | 17/01/14 |
Component | FUEL SYSTEM, GASOLINE |
Product type code | VEHICLE |
Description of the problem | We are on a recall notice (n45 nhtsa 13v-252) original equipment manufacturer (oem) trailer hitch. I received the safety recall notice from chrysler yesterday 1/16/2014. I called ziegler jeep, 208 w. Golf road, schaumburg illinois 60194 (847) 882-8400 to schedule an appointment to have the recall fixed. I talked to a man in service and he told me they have no parts to fix the recall and he does not know when they are going to come in and that i have to keep calling periodically to see if they have the repair parts. This is unsatisfactory. If i get in an accident because they have no parts, this is unacceptable. You sent the recall notice out. Why don't the dealers have the part to repair the car? I am making it clear, right now, that i have done my part. Now why can't jeep do theirs and fix my car? Why is it my job to keep calling back. Why isn't there a list being made by the dealer so he knows when he gets his parts, who gets the parts first? Updated 02/03/14 |
Vehicle Mileage at Failure | 200000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BARTLETT, IL |
VIN pattern | 1J4GZ58S4RCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 27/01/21 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ZIEGLER |
Dealer's telephone number | 847-882-8400 |
Dealer's city | SCHAUMBURG |
Dealer's state code | IL |
Dealer's ZIP code | 60194 |