Issue ID | 1643771 |
Internal NHTSA # | 11308739 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GLADIATOR |
Model Year | 2020 |
File date | 13/11/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Steering issues - large dead spot in steering that makes it extremely dangerous to drive. My wife won't even drive the vehicle as it scares here at highway speeds. Around town the dead spot is smaller - still a work out to keep straight, but very dangerous at highway speeds. The truck wanders all over and you have to constantly correct. Cross winds are even worse as you have to cross the gap of the dead zone when the gust stops before controlling the steering. Took in to the dealer last week - they checked it all over, found nothing wrong underneath - told me that +/- half an inch dead spot is in spec. Problem is that on a rack in the shop, the dead spot is smaller (while a whole inch in play is still a lot and should be unacceptable for any car made in the last couple decades). On real world driving conditions, there is resistance from the road, so the dead spot is a little larger. Go faster, like the 75 and 80mph roads in texas, the dead spot is huge. At highway speeds it looks similar or worse than this video - https://www. Youtube. Com/watch? Time_continue=6&v=q8tfehcotjq&feature=emb_logo will be taking it to another dealer and another until resolved - not safe to drive on highway - and compared to our other jeep - the steering in that is tight and responsive - so this is an issue that can be resolved if jeep wants to resolve. Many other videos were posted, looks like many taken down now. Something isn't right in the steering box - too much slop - need engineering to put out a fix as service shops at dealers have no guidance to fix, and will just keep saying it's a jeep thing (but not all jeeps have this issue and not all gladiators have this issue, which means it can be fixed). |
Vehicle Mileage at Failure | 50 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TYLER, TX |
VIN pattern | 1C6JJTBG9LLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |