NHTSA Recall # | 150323 |
NHTSA Compaign # | 20V191000 |
MFG Compaign # | W30-W37 |
Manufacturer | Chrysler (FCA US LLC) |
Supplier | JEEP |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2020 |
Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
Date of notification | 27/04/20 |
Begin date of manufacuring | 04/12/24 |
End date of manufacturing | 04/12/24 |
Type of recall | V |
Recall initiator | MFR |
Report received | 02/04/20 |
Report created | 02/04/20 |
Regulation part number | |
FMV safety standard number | 111 |
Estimated number of affected units | 319610 |
Defect summary | Chrysler (fca us llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8. 4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors." |
Consequence summary | The lingering rearview image can distract the driver, increasing the risk of a crash. |
Corrective action | Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37. |
Recall notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153). |