Issue ID | 1713911 |
Internal NHTSA # | 11385425 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | QX60 |
Model Year | 2015 |
File date | 22/12/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We own this vehicle for almost three years, several time the transmission seems sluggish, shutter, and stop in high ways while it almost caused several accidents. I pulled it on side get it towed to dealership and was told the transmission failed and told to call infiniti consumer services, i did that but was told to bad we can't do anything, it seems that several owners have the same kind of issues, and the infiniti corporation knows about it. Here is the response i got from infiniti customer service. 12/29/2020 case # [xxx] vin # [xxx] dear [xxx] , thank you for taking the time to contact infiniti and allowing us the opportunity to be of assistance. Please have your attorney send a letter of representation to the following address: infiniti client affairs p. O. Box 685003 franklin, tn 37068-5003 case #[xxx] has been updated to document this concern. Please feel free to send us an email or contact us directly at 1-800-662-6200 (option 7) with any questions or comments. Here is some link with customer with the same issues https://www. Truedelta. Com/infiniti-qx60/transmission-problems-1224 https://youtu. Be/lqfbkctqhyo information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 78000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LAUREL, MD |
VIN pattern | 5N1AL0MMXFCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |