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2015 Infiniti QX60 Exterior Lighting Problems, Complaints and Defects

Issue ID	1625712
Internal NHTSA #	11288273
Manufacurer	Nissan North America, Inc.
Brand	INFINITI
Model	QX60
Model Year	2015
File date	08/12/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Excessive condensation and internal fogging in the passenger side head lamp caused the lights (high beams, hazard beams and regular lights) to fail and remain inoperable. Driving without proper paired lighting is unsafe. The headlamp assembly was diagnosed at an infiniti dealer as requiring full replacement. Excessive condensation caused the water to damage the headlight assembly and is not associated with the normal wear and tear required by consumers. The cost of replacing said head lamp assembly exceeds $2000 even though the car has not encountered a front end collision. After contacting infiniti consumer affairs department, they concluded that no open recall existed. Therefore, infiniti would not cover the cost and i was forced to pay over $2000 to replace the waterlogged lamp as driving without said replacement during the evening, night or during poor weather conditions poses a danger to me and other drivers. The lamp assembly was faulty by design since this issue has occurred with similar infiniti vehicles and has been remedied by a recall. Nhtsa should force a recall of the qx60 headlamp that fails due to excessive condensation and is not categorized as normal wear to my vehicle.
Vehicle Mileage at Failure	50396
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MOUNT VERNON, NY
VIN pattern	5N1AL0MM8FCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	18/09/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ1KZ9M287743 W1Y4KBHYXPP554984 JTMCX05J804106439 1GNEK13T26R167919 2T3BF4DV0CW191441 5NPE24AF7KH734747 2T3WFREV7HW386506 4S4WMAED8R3457789 8AD2CNFZW1W037540 4S3BL676456220632 1C6RR7GM1FS714075 1G1BE5SM3H7255552

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2015 Infiniti QX60 Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Infiniti QX60 Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?