2014 Infiniti QX60 Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Infiniti QX60 2014 vehicle speed control. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Infiniti QX60 2014 vehicle speed control and complaints other owners have filed.
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2014 Infiniti QX60 Vehicle Speed Control Problems, Complaints and Defects

 Issue ID1137111
 Internal NHTSA #10662134
 ManufacurerNissan North America, Inc.
 BrandINFINITI
 ModelQX60
 Model Year2014
 File date17/03/14
 ComponentVEHICLE SPEED CONTROL
Product type codeVEHICLE
 Description of the problemMy wife purchased 2014 infiniti qx-60 suv on january 23, 2014. She noticed when setting the intelligent cruise control at 40 mph the vehicle will pick-up speed going downhill. Depending on the length and grade of the hill the vehicle will increase as much as 30+ mph. When i drove the vehicle i noticed the engine rpm's remained at, 1500 rpm's, but the speed would continue to increase. On march 18,2014 i made a visit to dealership and met with the service consultant and the service manager. I explained what i experienced and asked if they could look into it for me. When i picked up the vehicle i was told they were unable to duplicate my concern. I then contacted infiniti consumer affairs via email and explained my concern. I received a phone call from the consumer affairs person, and was told to call the dealerships service manager to schedule a test drive of the same model. I found it to have the same problem as my wife's car. I call the consumer affairs person at infiniti and told him what i found. He explained that was how the cruise control was designed and is normal. On november 19,2014, i request to be notified when the infiniti representative would be at the dealership. The infiniti representative happen to be in the services managers office so i explained my problem to them. The service manager suggested we go for a test drive, and he drove. He set the intelligent cruise control at 40 mph, when we started downhill the vehicle picking up speed. When we reached the bottom we continued to pick up speed, almost 30 mph. The service manager contacted the infiniti technical support group and explain what he experienced, and was told that this is normal. Sections 5-53 - 5-56 in the owner's manual states under the warnings "on steep downhill roads the vehicle may go beyond the set vehicle speed and frequent braking may result in overheating the brakes". (out of room)
 Vehicle Mileage at Failure1500
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSPARTANBURG, SC
VIN pattern 5N1AL0MM2ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase10/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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