Issue ID | 1606390 |
Internal NHTSA # | 11265562 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | QX60 |
Model Year | 2014 |
File date | 14/03/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased in feb 2019. Since march my vehicle has been in/out of the shop at least 6 times for the following issues: shuddering while driving, hesitates to accelerate especially on inclines and reverse (i could be sitting on a tiny incline and when i attempt to press the gas, the vehicle doesn't respond, and then would eventually jerk and drive after it catches the gear), not properly shifting gears while driving (almost had an accident due to this driving up an on-ramp on the freeway, the vehicle wouldn't accelerate fast enough for me to merge), and makes loud sounds randomly. I've taken it to my local infinite dealer numerous times and they don't see a problem when they test it. So i then drove with a tech and duplicated the problem. But they continue to deny repairs because my vehicle isn't registering any codes while testing the transmission, even after the problem was duplicated. They have kept my vehicle weeks at a time (they have it right now) doing software upgrades and patching whatever. But the problem still exist today. I've only had it for 8 mos (purchased pre-owned). I even opened two cases with infiniti consumer affairs and they even quit following up. I wish i could get rid of this vehicle. It's not safe to drive while the manufacturer is refusing to repair a "well known" issue for this vehicle. I'm well aware of the lawsuits involved but i guess it's going to take someone being hurt before they take action. What actions can i take? I have copies of all my records but they are in my vehicle at the dealership for the same problem |
Vehicle Mileage at Failure | 53000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SHERWOOD, AR |
VIN pattern | 5N1AL0MN8ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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