Issue ID | 1117619 |
Internal NHTSA # | 10641197 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | QX60 |
Model Year | 2014 |
File date | 02/06/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We have had two issues with our 2014 qx60. The first issue was a shudder problem where the vehicle would shake/hesitate/felt like it was going to stall at lower speeds, around corners, etc. After several attempts the dealership advised it was a transmission issue and the entire transmission was replaced. The second issue came about after the transmission was replaced and has yet to be fixed. The accelerator will intermittently not work. This happens either from a stop ? I go to hit the gas and either nothing happens or the car lurches forward and stops. I will press on the accelerator again and it will work. The other time is when you are driving and go to increase your speed ? You press on the gas and the rpm? S go down and nothing happens. I press on the gas again and nothing happens. I try again and it will kick in. The dealership had our car for 6 weeks for the second issue and cannot replicate it so therefore they won? T do anything for us. We are now going through an arbitration program requesting a replacement of our vehicle as it seems to meet lemon law. We have an unsafe unpredictable vehicle that we spent a lot of money on. We are very unhappy with infinity corporate as they offered us $1,000 to go away. This is not about money but about safety issues. Infinity corporate also stated that the number of times our vehicle has been seen for the problem is not unreasonable. I beg to differ as having our vehicle gone for a full 6 weeks (and this does not count all the other times it has been to the dealer for the other issue) is very unreasonable. We were told we had to pick up our vehicle after 6 weeks. Two weeks later we had the issue happen twice to us so we called the dealership and they were hesitant to accept the vehicle to their repair department. They did accept it finally but unsure what they are even doing with the vehicle at this point. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | OREGON, WI |
VIN pattern | 5N1AL0MM8ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |